In the retail sector you are constantly challenged to optimize processes, reduce costs,
mitigate churn, improve customer experience and much more.
Gaining deep understanding from customer engagement and extracting fast insights is a never-ending race. Commerce platforms remain
challenged by needs to be as close to consumers as possible.
Does your Commerce Platform look like this?
Understanding and improving customer experience is the key competitive differentiator.
Suppose, you need to understand your consumers' brand experience, but most of the social media images that include
your logo are neither tagged nor mention your brand in the text.
The Data Management Platform you operate, supports automated metadata extraction, but is not able to detect
all these positive and negative mentions of your brand.
You are at risk to miss what consumers really think about your products.
Closing this gap is easy: Visit the blueprint market place, select an image recognizer that supports your data management
platform, pick your favorite search engine and arrange these components into a data workflow.
Feed Predictive Works' big data fabric with this blueprint and execute it. Then, you are ready to go beyond metadata
and tag extraction and learn what your customers really think.